Frequently Asked Questions
Everything you need to know about our organic, specialty-grade coffee.
What makes Purity Coffee different from standard coffee brands?
We focus exclusively on health and wellness by sourcing only defect-free, specialty-grade organic beans that are laboratory tested for mold, mycotoxins, and pesticides.
How do you ensure the freshness of your coffee?
We roast our beans in small batches and ship them immediately. Each bag features a nitrogen-flushed seal to preserve antioxidants and flavor for maximum freshness upon arrival.
What is your shipping policy and delivery timeline?
We ship nationwide via standard carriers. Orders are typically processed within 24-48 hours, and delivery usually takes 3 to 5 business days depending on your location.
Do you offer a subscription service?
Yes, our 'Subscribe & Save' program allows you to receive your favorite roasts on a recurring schedule of your choice while saving 10% on every order.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, please contact our support team for a full refund or exchange.
Are your coffee bags recyclable?
Our packaging is designed to maintain peak freshness; while the bags are not currently curbside recyclable due to the high-barrier lining, we are actively working on sustainable alternatives.